FAQs

Can I cancel my order after I've made a purchase on the website? - You can.

We offer immediate order cancellations up to a limit of 1 hour after purchasing, so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.

How do I return or exchange an item? -

We do not offer and returns or exchanges. If you have a question please contact us at help@originsnyc.com


What types of Payment do you accept? - All Standard Payments.

We accept all Payments by Visa, Mastercard, and American Express.

What are your shipping options? - Limited by volume.

Currently we can only offer one standard shipping option. Please see our shipping page for more detailed information on shipping times by zone.

 

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